Delete your account & data
You can delete your AssetOrganize account and the data associated with it at any time. This page explains how, and what happens after.
Delete from within the app
The simplest way to delete your account is directly in the AssetOrganize mobile app:
- Open the app and sign in.
- Go to Profile or Settings.
- Select Delete account.
- Confirm when prompted. Your account and associated data are then removed.
Request deletion by email
If you cannot access the app, you can request deletion by emailing morten@assetorganize.com from the email address on your account. Please include enough information for us to verify that the account is yours. We may ask a follow-up question to confirm your identity before we delete anything, to protect your account from unauthorized deletion.
What gets deleted
When your account is deleted, we remove the personal data associated with it, including:
- Your profile and account details.
- The documents, records and information you stored in AssetOrganize.
- Uploaded files held in secure storage on your behalf.
- Access invitations and role assignments you created.
What may be kept
A limited amount of information may be retained where we are required to keep it by law (for example, for accounting or legal obligations), or in secure backups for a short period before they are overwritten. Any retained data is kept only as long as necessary and is then deleted.
Questions before you delete? See the FAQ or contact support.